Weekend and Holiday Reservations

Season Pass Holders Q&A

Will there be enough allocated spaces in the time slots for season pass holders?
Season pass holders are our priority and we have put aside a specific allocation of visits for Season Pass holders for all time slots. These numbers are based on season pass holder visits from the 2019/2020 season. As with previous years, peak hours during high volume days will fill up quickly.

What if I can’t get to the mountain on time?
Your time slot will expire four hours after the start time. You are welcome to turn up after your start time but it will reduce the amount of ski or snowboard time available.

Can I arrive early?
Parking, if selected when booking your visit, will be available for you 30 minutes before your time slot begins so we ask that you do not plan on arriving earlier. If you do, you will be asked to wait until a parking spot is available.

Parking?
Parking will be allocated to both season pass holders and lift ticket purchasers prior to their visit based upon historic usage. Once the parking allocations are full for a time slot either a different time slot will need to be chosen or guests and season pass holders must use the shuttle. We recommend car sharing with your bubble to free up parking spaces for other people.

Stuck on the road?
With the reduction in capacity we are confident that time spent waiting on the road will be significantly reduced. Yes, even at 10:30am on a Sunday!

As a season pass holder, what happens if I just show up and try to go skiing on a weekend or holiday?
Your RFID season pass will not allow you to pass through the chair lift gate. You must book your time slot before you arrive on the mountain.

Why four hours?
Last season we introduced RFID gates, the data from the gates has shown us that the time our guests spend skiing and snowboarding on average was up to four hours. We also sent out a survey to our 2020/2021 season pass holders and they responded saying that on average they spent around three hours skiing and snowboarding per visit on weekends and holidays. You will be able to stay as long as you want during weekdays outside of holidays.

How long in advance can a season pass holder book a time slot?
Season pass holders can book up to four days in advance of their visit to Mt Seymour on weekends and holidays. This will be a rolling booking window for the entire season. Pass holders who book lessons for their children in advance of the booking window opening, will be given the opportunity to book earlier.

What happens during the week?
Season pass holders can come and go as they please during weekdays. There will be no requirement to book a time slot and you are welcome to stay as long as you want.

Can I continue to ski or snowboard after my timeslot expires?
If there is availability for the next time slot you are more than welcome to book another time slot online while you are on the mountain providing there is a parking allocation available or you have taken the shuttle. If there is no space available, you will be unable to book and your RFID season pass will stop working at the end of the time slot.

Can season pass holders book more than one time slot in a day in advance?
No, but you will be able to extend your visit if there is availability for the next time slot online and a parking allocation. We have taken this decision to ensure that as many people as possible can safely enjoy the mountain on weekends and holidays.

Parents of children in full day programs e.g. Progression Team, will be able to book two back to back slots on the day's the program is running.

What happens if I don’t turn up for my time slot?
Life happens! The occasional no show is bound to happen. Kids get ill or that late night turned into an early morning BUT we need everyone’s cooperation and Mt Seymour reserves the right to revoke passes from repeat offenders. If you know you are not coming we ask you call our call centre on 604.986.2261 or email info@mtseymour.ca so another season pass holder can enjoy the time slot.

I do not want to ski or snowboard this season
If the 2020/2021 season is not shaping up the way you would like you can defer your season pass to next season up until November 15. 

What about me, I am a Snowshoe Season Pass holder?
Snowshoe Season Pass holders will also be required to book a 4 hour timeslot on weekends and holidays. On weekdays, Snowshoe Season Pass holders can come and go as they please, no restrictions.

​Lift Ticket Purchasers Q&A

Can I turn up and buy a lift ticket?
No, all products will need to be purchased in advance so that we are able to manage the capacity of the mountain safely and effectively. This also includes tickets for snowshoeing, tubing and tobogganing. Lift tickets purchased in advance are cheaper than if purchased on the day, so we encourage our guests to book early.

Can I arrive early?
Parking, if selected when purchasing your lift ticket, will be available for you 30 minutes before your time slot begins so we ask than you do not plan on arriving earlier. No parking will be available for you before this time.

Why four hours?
Last season we introduced RFID gates, the data from the gates has shown us that the average time our guests spend skiing and snowboarding was up to four hours. You will be able to stay as long as you want during weekdays outside of holidays but you will still need to prepurchase your lift ticket.

How far in advance can I purchase a lift ticket?
Lift tickets can be purchased in advance for any point in the season once they become available online. Lift tickets purchased in advance are cheaper than if purchased on the day, so we encourage our guests to book early.

Parking?
Parking allocations will be available to season pass holders and lift ticket purchasers for their visit. Parking is allocated at the time of booking and once the parking spots are full for a time slot either a different time slot will need to be chosen or guests and season pass holders must use the shuttle. We recommend car sharing with your bubble to free up parking spaces for other people.

Stuck on the road?
With the reduction in capacity we are confident that time spent waiting on the road will be significantly reduced.  Yes, even at 10:30 on a Sunday!

Can I continue to ski or snowboard after my time slot expires?
If there is availability for the next time slot you are more than welcome to purchase another timeslot online while you are on the mountain. Make sure you select the reload option! If there is no space available, you will be unable to book and your RFID pass will stop working at the end of the timeslot.

What if I have a child in a lesson?
Lesson times will match up with 4 hour ticket time slots. Parents/guardians of lesson participants will be able to book their tickets at the same time as booking their child's lesson. Parents/guardians of children in one of our multi-day camps or private lessons will eligible be for our Parent Passes (50% off Area Pass).