Claims

Mt Seymour Season Passes are non-refundable and non-transferable unless Pass Protection was purchased. See more information about our Pass Protection Policy 

Lift tickets, rentals, and tickets for all other activities on the mountain are also non-refundable with no rain checks. Please see more information on our Terms & Conditions 

If you have a valid claim, please complete this form and allow up to two weeks for a response from our claims department.

Please note: We ask that you DO NOT submit a Season Pass claim due to insufficient snow/lack of use of your pass at this time. Any eligible refunds or compensation cannot be processed until we reach the end of the 23/24 season and have clear statistics of operational days for the season. Thank you for your patience.