Mountain Safety

Our scheduled opening is Dec 13 but with all this early season snow watch this space! Tobogganing opens for the season,10am to 4pm, on Saturday, Nov 23. LEARN MORE

Claims

Mt Seymour Season Passes are non-refundable and non-transferable unless Pass Protection was purchased. See more information about our Pass Protection Policy 

Lift tickets, rentals, and tickets for all other activities on the mountain are also non-refundable with no rain checks. Please see more information on our Terms & Conditions 

If you have a valid claim, please complete this form and allow up to two weeks for a response from our claims department.

Please note: All claims on 23/24 season items are no longer accepted as of July 1, 2024.