Terms & Conditions

Season Passes

As a Season Passholder at Mt Seymour, I understand and hereby agree to the terms and conditions of carriage as follows:

Quantities are limited
Pass Protection/60 Day Guarantee must have been purchased at the time that the Season Pass was purchased, or by November 15, 2022.
Mt Seymour’s 60 Day Guarantee provides the assurance that if the winter season is reduced to less than 60 days due to unavailable terrain, 1% of the original Season Pass value will be credited for every day not operational under 60 days up to 60%. This monetary credit, based on the original Season Pass value, will be applied to the following year’s Season Pass.
All sales are FINAL, NON-TRANSFERABLE, and NON-REFUNDABLE unless the Pass Protection/60 Day Guarantee was purchased and your claim is eligible as per the Terms & Conditions of the Pass Protection/60 Day Guarantee policy.
Season Pass benefits do NOT apply to group rates or group bookings including Birthday Party bookings.
The age of the season pass holder on November 1, 2022, must correspond with the category of the season pass purchased for the 2022/2023 season. If a season pass is purchased after November 1, 2022, then the current age of the pass holder applies.
** If you have an existing Mt Seymour RFID card, save the $5 card fee by renewing your existing pass online.
*** Students must be full time students (3 or more classes) for the duration of the 2022/2023 fall or winter semester and must provide a student timetable/schedule stating your name, class and semester dates, and valid Student ID. Distance, online*, paid co-op/internships, PhD & Graduate programs are no longer eligible. *Courses that are now taking place online, but were intended to operate in person, are accepted, please ensure your timetable/schedule reflects this. If you do not have access to a timetable/schedule, a letter from the school administration on a school letterhead will be accepted.
Family Season Passes restricted to one purchase per household, and all pass holders must reside at the same address.
All Season Pass Holders must sign a Release of Liability prior to obtaining their pass. Parents or legal guardians must sign on behalf of children or youth under the age of 19.
Mt Seymour is not responsible for the amount of usage by passholder.
All new season passes will be mailed to the purchaser address, or can be picked up in person. Passes cannot be collected on behalf of another individual outside of your family members.
A current photo showing true likeness will be required and kept on file for all Season Pass Holders
I will present my Season Pass for inspection upon request.
If I lose or break my Season Pass, I will notify Mt Seymour immediately, and if the pass is not found, I will be required to pay a $15 replacement fee. I understand that Mt. Seymour reserves the right to deny pass re-prints.
If I forget my Season Pass, on the first occasion I can receive a complimentary Area Pass, but on all subsequent occasions I will be required to pay a $5 fee.
Season Passes remain the property of Mt Seymour Resort and may be revoked for misuse or violation of the Alpine Responsibility code or any of our other Terms & Conditions.
Use of this season pass by anyone other than the registered pass holder, or alterations to the season pass, including the creation of counterfeit passes will result in cancellation of that pass as well as fines of up to $500 to the pass holder and any other individuals involved. Pass holders may also incur further consequences up to and including legal action.
The personal information that you provide when purchasing your season pass is collected for processing your season's pass application, delivering information and materials related to your season's pass purchase, for other promotional purposes, and for contact purposes in case of emergency. This information is collected for Mt Seymour’s internal use and will not be disclosed except as may be permitted or required by law.

RELEASE OF LIABILITY, WAIVER OF CLAIMS
ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT
(hereinafter referred to as the “Release Agreement”)

All Mt Seymour passes are sold subject to the Mt Seymour Release Agreement. This Release Agreement is between the Passholder and MT SEYMOUR RESORTS LTD. and its directors, officers, employees, instructors, guides, agents, representatives, independent contractors, subcontractors, sponsors, suppliers, hosts, volunteers, successors and assigns (all of whom are hereinafter referred as the "Releasees").

BY SIGNING THIS DOCUMENT YOU WILL WAIVE OR GIVE UP CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE FOR NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF THE OCCUPIERS LIABILITY ACT OR CLAIM COMPENSATION FOLLOWING AN ACCIDENT

PLEASE READ CAREFULLY!

Electronic Transactions Act of British Columbia, SBC 2001, C:10 provides that a contract may be entered into by clicking on an appropriately designated icon on a computer screen, as is provided for this website! Persons purchasing a season pass for another, accept the Release Agreement as agent of the passholder. Please provide the passholder a copy of this Release Agreement or have the passholder read the agreement online.

Area Passes & Rentals

- Weekend/holiday area passes are valid for 4-hours from start time selected.

- All area passes are non-refundable, all sales are final.

- No rain checks - we do not offer refunds in the event of rain, snow or poor visibility. Guests are responsible for checking on weather conditions prior to purchase.

- For area passes purchased in advance - if Mt Seymour is forced to close on the date of your visit due to unforeseen circumstances, your purchase will be rescheduled to an alternative date or refunded to your original method of payment.

- If you are experiencing Covid-19 symptoms we ask that you do not visit the resort. In this situation area passes can be rescheduled to an alternative date within the current season, upon receipt of a Covid-19 test result. Please email info@mtseymour.ca.

Notice to all users of these facilities:

EXCLUSION OF LIABILITY – ASSUMPTION OF RISK – JURISDICTION

THESE CONDITIONS WILL AFFECT YOUR LEGAL RIGHTS INCLUDING THE RIGHT TO SUE FOR NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF THE OCCUPIERS LIABILITY ACTOR CLAIM COMPENSATION FOLLOWING AN ACCIDENT

PLEASE READ CAREFULLY!

The use of ski area premises and facilities and participation in activities at ski areas involves various risks, dangers and hazards. It is a condition of your use of the premises and facilities and your participation in these activities that you assume all risk of personal injury, death or property loss resulting from any cause whatsoever, including negligence, breach of contract, or breach of any duty of care on the part of the ski area operator.

Skiing, snowboarding, snowshoeing, tubing, tobogganing, sledding, cycling, hiking and all other recreational activities involves various risks, dangers and hazards including, but not limited to: boarding, riding and disembarking ski lifts; changing weather conditions; avalanches; exposed rock, earth, ice, and other natural objects; trees, tree wells, tree stumps and forest deadfall; the condition of snow or ice on or beneath the surface; variations in the terrain which may create blind spots or areas of reduced visibility; variations in the surface or sub-surface, including changes due to man-made or artificial snow; variable and difficult conditions; streams, creeks, and exposed holes in the snow pack above streams or creeks, cliffs crevasses; snowcat roads, road-banks or cut-banks; collision with lift towers, fences, snow making equipment, snow grooming equipment, snowcats, snowmobiles or other vehicles, equipment or structures; encounters with domestic and wild animals including dogs and bears; collision with other persons; loss of balance or control; slips, trips and falls; infectious disease contracted through viruses, bacteria, parasites, and fungi which may be transmitted through direct or indirect contact; accidents during snow school lessons; negligent first aid; failure to act safely or within one’s own ability or to stay within designated areas; negligence of other persons; and NEGLIGENCE ON THE PART OF THE OPERATOR and its directors, officers, employees, instructors, agents, representatives, volunteers, independent contractors, subcontractors, sponsors, successors and assigns.

THE SKI AREA OPERATOR’S LIABILITY IS EXCLUDED BY THESE CONDITIONS PLEASE ADHERE TO THE ALPINE RESPONSIBILITY CODE AND BE RESPONSIBLE FOR YOUR OWN SAFETY IN ALL ACTIVITIES

Lessons & Camps

I understand and hereby agree to the terms and conditions of carriage as follows:

ALL SALES ARE NON-TRANSFERABLE AND MUST COMPLY WITH OUR CANCELLATION POLICY

Notice Given		Reschedule	Cancellation
SINGLE DAY LESSONS	MULTI DAY CAMPS	Reschedule	Cancellation
48+ hours	2+ Weeks	No Penalty	Refund to original Payment method less a $25 Admin Fee (per child per camp/lesson)
Within 48 hours	Within 2 Weeks	Cannot accommodate reschedule	No Refund will be given Make up day* may be considered with Doctors Note or Covid test result, received within 7 days of missed lesson *Make-up days will ONLY be scheduled during late March and April for the 2021/22 season, and cannot be carried forward to the following season

If you must cancel or reschedule your lesson and your request falls within the above terms and conditions please contact Guest Services 604-986-2261 option 2 or email lessons@mtseymour.ca. If the phone lines are busy and you are nearing the deadline date/time of our cancellation policy, please email us and we will take the date and time we receive the email as the cancellation notification, and will get back to you as soon as we can.

All lesson participants are subject to the Release of Liability and Assumption of Risk as printed on their Area Pass or Season Pass and copied below.
Area Pass, Lesson, and/or Rentals must be used together on the same day and are not transferable.
In the event of inclement weather, Lesson Participants can visit the Conditions page on our website after 6am the morning of their scheduled lesson to determine if the lesson is going ahead. In the event that the lesson is cancelled, guests may choose to have their lesson(s) rescheduled to a later date in the current season or take a gift card with the value of the missed lesson(s)
If Season’s Pass Holder discount was selected, participants agree to present pass for inspection upon request.
The personal information you provide upon registration is collected for the purpose of processing your lesson registration, delivering information and materials related to your lesson registration and for other promotional purposes, and for contact purposes in case of emergency. This information is collected for our internal use and will not be disclosed except as may be permitted or required by law.

Notice to all users of these facilities:

EXCLUSION OF LIABILITY – ASSUMPTION OF RISK – JURISDICTION

THESE CONDITIONS WILL AFFECT YOUR LEGAL RIGHTS INCLUDING THE RIGHT TO SUE FOR NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF THE OCCUPIERS LIABILITY ACTOR CLAIM COMPENSATION FOLLOWING AN ACCIDENT

PLEASE READ CAREFULLY!

The use of ski area premises and facilities and participation in activities at ski areas involves various risks, dangers and hazards. It is a condition of your use of the premises and facilities and your participation in these activities that you assume all risk of personal injury, death or property loss resulting from any cause whatsoever, including negligence, breach of contract, or breach of any duty of care on the part of the ski area operator.

Skiing, snowboarding, snowshoeing, tubing, tobogganing, sledding, cycling, hiking and all other recreational activities involves various risks, dangers and hazards including, but not limited to: boarding, riding and disembarking ski lifts; changing weather conditions; avalanches; exposed rock, earth, ice, and other natural objects; trees, tree wells, tree stumps and forest deadfall; the condition of snow or ice on or beneath the surface; variations in the terrain which may create blind spots or areas of reduced visibility; variations in the surface or sub-surface, including changes due to man-made or artificial snow; variable and difficult conditions; streams, creeks, and exposed holes in the snow pack above streams or creeks, cliffs crevasses; snowcat roads, road-banks or cut-banks; collision with lift towers, fences, snow making equipment, snow grooming equipment, snowcats, snowmobiles or other vehicles, equipment or structures; encounters with domestic and wild animals including dogs and bears; collision with other persons; loss of balance or control; slips, trips and falls; infectious disease contracted through viruses, bacteria, parasites, and fungi which may be transmitted through direct or indirect contact; accidents during snow school lessons; negligent first aid; failure to act safely or within one’s own ability or to stay within designated areas; negligence of other persons; and NEGLIGENCE ON THE PART OF THE OPERATOR and its directors, officers, employees, instructors, agents, representatives, volunteers, independent contractors, subcontractors, sponsors, successors and assigns.

THE SKI AREA OPERATOR’S LIABILITY IS EXCLUDED BY THESE CONDITIONS PLEASE ADHERE TO THE ALPINE RESPONSIBILITY CODE AND BE RESPONSIBLE FOR YOUR OWN SAFETY IN ALL ACTIVITIES

School Programs

Season pass discounts do not apply to school rates.
The complimentary School Program Season Pass is only available to grade 4-8 students registered in a four-day lesson program with their school. If the 4-day school program is refunded, the season pass will be voided.
Registration closes one month prior to ski and snowboard lessons to allow for scheduling of instructors.
Students who are absent due to illness or injury are eligible for a refund with a doctor’s note.
Students who are absent for non-medical reasons, will have a lift ticket(s) remaining on their lesson tag, valid Monday-Friday for the current season, excluding Winter Break and Family Day Weekend. There are no make-up rentals or lessons.
Switching sports is subject to instructor availability and must be requested prior to the start of lessons.
Rental changes or add-ons must be requested at least two weeks prior to lessons.
If you are late, your activity will end as scheduled.
If the mountain is closed due to inclement weather, we will re-schedule your lessons, and if this cannot be arranged, families will be refunded.

Social

Season Passes

Area Passes & Rentals

Lessons & Camps

I understand and hereby agree to the terms and conditions of carriage as follows:

School Programs

Quick Links

Contact Us