Outdoor Education Snowshoe Guide

SUMMARY OF RESPONSIBILITIES: 

Mt Seymour Resort is seeking strong environmental role models to be Winter Snowshoe Guides for our winter tours. Mt Seymour’s Snowshoe Guides introduce guests to the wonders of the winter landscape while engaging them with interesting stories and adventures. Our tours provide nature education, wilderness survival skills, and personal growth. 

RESPONSIBILITIES: 

• To uphold Mt Seymour’s mission “Being in the mountains is incredible. We exist to create wow experiences in a mountain environment for all skillsets and abilities.”
• To uphold and promote Mt Seymour’s Core Values: Genuine Care, Pride & Passion, Integrity, A Fun & Family Feel, Courage & Respect.
• Compliance with all Mt Seymour policies and procedures.
• Sign and uphold Mt Seymour’s Confidentiality Agreement.   
• Deliver safe and engaging tours.
• Be responsible for the care, safety of, and injury prevention of guests.
• Support inclusion, self-regulation, and friendship skills.
• Maintain a positive tour guide environment.
• Demonstrates group leadership skills in an outdoor setting.
• Monitor trail conditions, weather, and guest well-being throughout the tour, adjusting pace or route if needed.
• Knowledge of wilderness skills, safety and etiquette.
• Carry and know how to use a first aid kit or communication device (radio/phone).
• Ability to follow direction and work unsupervised.   
• Ability to handle potential stressful situations calmly and effectively.
• Excellent communication, both written and verbal.
• Ensure guests remain on marked trails and follow BC Parks and Mt Seymour safety guidelines.
• Maintain awareness of defective supplies or snowshoes and report to Supervisor or Manager.
• Provide all necessary clothing for protection against the natural elements and ability to work outside in a mountain environment for 8 hours.
• If tours are not available, be willing to take on rental shifts in the Snowshoe Centre. Following rental policies and procedures, and providing great customer service.

• Be willing to assist with trail set-up & teardown throughout the season.

   

   

QUALIFICATIONS AND EXPERIENCE 

• Completed or in progress of a degree or diploma in a field of study, such as: Education, Recreation, Biology, Environmental Sciences.
• Strong communication skills and guest service skills.
• Experience working with both adults and children.
• Experience leading groups in an outdoor setting.
• Knowledge of local First Nations history and culture.
• Standard First Aid and CPR certification by your first start date of employment.
• Familiarity with Mt Seymour snowshoe winter trails.
• Knowledge of Mt Seymour flora and fauna.
• Knowledge of wilderness travel and safety procedures.
• Primitive survival skills and bushcraft knowledge. 

GENERAL REQUIREMENTS 

• Sustain physical activity for 8 working hours per day over variable terrain.
• Comfortable engaging groups of 10+ guests.
• Excellent customer service and interpersonal skills, with friendly, patient and approachable manner.
• Strong organizational skills to manage group timing, waivers and equipment.
• Must be able to lift and carry up to 30 pounds for up to 8 working hours per day.
• Ability to successfully navigate winter snowshoe trails (Mt Seymour's Discovery Snowshoe Trails and BC Park Trail Dinky Peak)
• Must be willing to complete a criminal record check. 

WHAT WE OFFER

• Seasonal position from December to end of March
• Flexible part-time hours
• Hourly wage $18.75 - $21.00 dependent on experience
• Complimentary winter staff season pass and shuttle bus pass.
• A range of industry discounts and perks.
• Winter reciprocal passes at other mountains.
• An open, welcoming, and inclusive work environment where everyone is embraced and celebrated equally.
• Uniform - Outdoor jacket provided.

To apply for this position, please submit a resume and cover letter to Gail Pickrell at gpickrell@mtseymour.ca indicating that you are applying for the Winter Snowshoe Guide position.