Rentals and Retail Night Manager
SUMMARY OF RESPONSIBILITIES:
Reporting to the Rentals and Retail Manager, this is a full-time seasonal, senior management position starting November and ends mid-April. Flexibility in shifts is important, working day shifts pre and post season, but working exclusively evenings during operational season. You are part of the management team that will be responsible for planning and operating the Rentals & Retail Department as well as hiring, training, and supervising staff.
Your main focus is working with the team to keep the rentals organized, clean and running smoothly.
DUTIES & RESPONSIBILITIES:
Your areas of responsibilities are the management of the Rental Season Pass system and the operation of the Rental and Retail department in the evenings
Communicate daily with your team and sometimes supervisors from other departments who interact with Rentals & Retail.
Will learn and use Siriusware which is the main operating system for the rentals department.
Support (represent) other Rental and Retail Managers in their area of responsibility when they are not on shift.
Prepare and deliver pre-season and ongoing training, specifically rental season pass (RSP), training and continually review & update next years training manual for your areas of responsibility.
Meet regularly with the Rentals & Retail Managers and report on your area of responsibility. Participate in regular department meetings.
Assist with overall operation of the department in the evening including lesson programs, RSP and scheduling.
WHAT WE REQUIRE FROM YOU:
Post-secondary education
Minimum 2 years’ experience in a high-volume, fast-paced customer service or service industry environment.
Technical knowledge of the ski & snowboard industry.
Technical certification in Head-Tyrolia (an asset)
Minimum of 2 years supervisory experience.
Accuracy and attention to detail.
Advanced level of MS Word and Excel skills
Excellent communication and guest services skills.
Must be available to work later hours as required by business needs.
Personal transportation, to work outside of shuttle bus schedules.
TERMS OF EMPLOYMENT:
Seasonal position, November thru to mid-April
Hourly wage starting at $26/hour (dependent on experience)
Complimentary season pass and shuttle bus pass
Range of industry discounts and perks
Application Process
If working at Mt Seymour sounds like a good fit for you, please send your resume and cover letter to recruitment@mtseymour.ca indicating the position you are applying for or complete the online application form
Mt Seymour is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.