Dear Season Pass Holder, 

As of Monday, March 23, 2015, Mt Seymour will no longer be on standby but will be closing for the 2014/2015 season. We have remained on standby in the hope that the snow would return but we have had to make the difficult decision to close for the season. 

Our 100 Day Guarantee outlined that for every day under 100 days of simultaneous operation, of both the Mystery Peak Express and the Goldie Magic Carpet, our season pass holders would receive a 1% credit towards their 2015/2016 season passes. The Mystery Peak Express and the Goldie Magic Carpet operated simultaneously for a total of 12 days this season and so you will receive an 88% credit towards your 2015/2016 season pass. 

Your 88% credit will be calculated based on the purchase price of your 2014/2015 season pass. Credit totals will vary for those that received a discounted or complimentary season pass as part of community initiatives, corporate groups, donations, or school groups. Specific instructions on how to redeem your season pass credit are forthcoming and eligible pass holders will be contacted by the month of August in time for our season pass sale in September. 

As laid out in the terms and conditions, credits remain non-transferable and may only be used for the pass holder themselves or their immediate family to purchase a season pass product and are not redeemable for other products such as lessons, retail products, gift cards, or any other Mt Seymour products or services. Credits are not eligible to be converted into cash refunds or to be deferred into future seasons without exception. For additional information on the terms and conditions of the 100 Day Guarantee Credit, please click here

Should you have any immediate questions or require clarification, please contact Guest Services prior to Friday, March 27, at 604.986.2261. Otherwise, Guest Services is scheduled to re-open in late August for our September Season Pass Sale.

Thank you for your support, patience and understanding through what has proved to be a very challenging season. We are confident that the snow will return next season and we look forward to seeing on the slopes. 

Yours sincerely,

Eddie Wood
General Manager & President of Mt Seymour Resorts Ltd.