WEEKEND & HOLIDAY PARKING
All Mt Seymour Ski Area weekend guests and season pass holders will need to reserve a parking allocation if they are intending to drive to the resort. Remember to only reserve one parking allocation per vehicle if you are travelling in your bubble. Your vehicle will be turned away if you don't have a parking reservation.
WEEKDAYS
Mt Seymour Ski Area guests and season pass holders do not need to reserve a parking allocation on weekdays as parking is on a first come first served basis.
This season is going to be like no other but if we all work together as a community we can keep the Mt Seymour team and guests safe and shredding and help prevent the spread of Covid-19. Mt Seymour will be following advice and recommendations from Vancouver Coastal Health and the Provincial Government. Please stay at home if you are not feeling well or are experiencing any symptoms associated with COVID-19. Below are a list of the changes that we are implementing on the mountain to keep us all safe. This page will be updated as we learn more and as we get closer to the season.
For 2020/2021 we will be introducing reservable four-hour time slots for both season pass holders and lift ticket purchasers on weekends and holidays. Learn more HERE.
- Face coverings are mandatory in lift lines, on the chairs, the magic carpet, in lineups, and in our buildings. There are no exceptions. If you don't wear a mask, this includes for medical reasons, you will be asked to leave. This policy is to keep our staff and guests safe.
- Hand washing and sanitization stations are available throughout the resort.
- Regular sanitization of surfaces and increased daily sanitization protocols.
- Zero Blast - Anti-microbial treatment coats all non-food surfaces with a charged chemical. Studies have shown that this treatment has proved to keep surfaces cleaner than regular sanitizing for periods up to 6 months.
- Sneeze guards installed where customers and staff interact.
- Wash or sanitize your hands often.
- Practice physical distancing of a minimum 2m/6ft.
- Avoid touching your face.
Guest Services (including info for Pass & Ticket purchasers)
- We will be actively managing capacities for all activities, to assist with cross mountain social distancing, and keep all of our guests and staff safe.
- Guests will be required to pre-purchase their pass, ticket or rental prior to their visit (including Snowshoeing, Tubing, Tobogganing and Shuttle Bus tickets).
- Automated, in advance and same day reloads will be available for all ski/snowboard lift ticket products.
- We will be installing three automated ticket machines for lift ticket & pass collection, for those guests that do not yet have a reloadable pass.
- Sneeze guards will be installed at all counters/booths where customers and staff interact.
- Debit or credit only will be accepted for any on-hill ticket, pass or rental purchases.
- Guest Hosts will be positioned outdoors to assist guests, and will be required to wear a face covering at all times.
Season Pass Holders
- Season pass holders will need to reserve their visit on weekends and holidays but can come and go as they please on weekdays. More info HERE
- We will be mailing out all non-reload 2020/21 season passes that are purchased prior to opening day. Season Passes will be mailed out in November*
- Season Pass Holder photos will be able to be uploaded online (instructions on how to do this will be sent via email in late September).
- All waivers must be completed online prior to passes being mailed.
- If you have already purchased a 2020/21 Season Pass but are feeling uneasy about Covid-19, you have the option to take advantage of our 2020/21 Season Pass deferment policy, for more information see here.
*Student Value Pass holders must email in their proof of being a full time student (student ID and schedule for Fall/Winter semester), for their pass to be mailed out.
Tobogganing & Snow Tubing
- Snow tubing and tobogganing are now both “reservation only” activities to reduce capacities and increase social distancing
- Tickets are not available to purchase in-person on the mountain
- 5m distancing on tube lift
- Reduced capacity & cleaning protocols for all indoor facilities
- Plexiglass barriers for indoor dining
- Increased cleaning frequency of all equipment and indoor surfaces
- Anti-microbial ZeroBlast treatment of all public indoor spaces and tubes
- Physical distancing of 2m for all lineups with larger area cleared for use at bottom of tube lift
- Face coverings must be used inside buildings and in the tubing and tobogganing lines
Snowshoe | Outdoor Education
- Encouraging social distancing for guests and staff.
- Increased cleaning procedures of our facilities and equipment (including snowshoes).
- Creating a reservation system for guests to reserve their time slot to avoid overcrowding of the Snowshoe Centre and surrounding facilities.
- Having our products available for purchase online so guests can purchase before coming to Mt Seymour.
- Perspex barriers will be installed over cashier and counter areas to separate guests from snowshoe rental staff.
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